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New Stadium Details And Discussions

Saoirse

Well-Known Member
Aug 20, 2013
6,143
15,550
This was not part of test event 1.

This was presumably a test of the fire suppression system.

I doubt anyone here know how or why it failed - but its possible the failure occurred as late as last week, or, over the weekend, when fewer people were in the stadium.

And, the critical information is not that the system failed - the critical information is - what must be done to fix it? Is it a design flaw? Faulty equipment that needs to be torn out and replaced? Is it a leak in the pipes?

So, from a club's perspective, I assume MACE (or the fire suppression sub-contractor) conducted the test, and determined it failed - and then determined the appropriate corrective measures and the timeline associated with that fix.

Thats when they approach the Club and Levy - and lay out the scenario - I am sure Levy pushes back a little on time-line, but has a sense of how long it will realistically take to fix (and it might be one of those jobs where MACE says, we won't know for sure, until we pull some things out - but minimum of X weeks, maximum of Z Weeks.)

Then, once Levy has the facts, they can sit down and address the implications - FA, NFL, Fans. FA and NFL take precedence - because, until they work out those details, there is nothing concrete to announce to the fans. Now, they have the basic agreement in place with the FA, and have postponed the NFL deal, until probably next year. And they can move forward with the fans.

I don't see anything in this scenario where its "Levy's fault"

Someone along the line is accountable. If this really is down to fire suppression, either someone in design has come up with a gigantic flaw which everybody's missed, or someone has made a gigantic mess of fitting huge amounts of equipment that again everybody's missed till now. It beggars belief that something could be so badly wrong it causes a two-month minimum delay and nobody had any idea until today - the only way that's possible is if several people have made a hash of things. If it's Levy and his team, he's responsible. If it isn't, then he's responsible for making sure that whoever's fucked up is on the line for the money, and that this finds its way back to the club and the supporters who've been let down.
 

Graysonti

Well-Known Member
May 8, 2011
3,904
5,823
You have no idea when they were taken so no terms of reference ?

I’ve been critical of club re transfer window but come on - we have to just take this on the chin. It’s a few months delay on a magnificent structure.

Things do go wrong on big builds - and frequently
 

rez9000

Any point?
Feb 8, 2007
11,942
21,098
Because Tightwad wants us to believe we were going to be watching a match there in two weeks time until today!
Really? First off, when were the photos taken? Second, unless one is involved in the actual construction of the stadium, there's no way to know what is supposed to be completed by when. Thirdly, 15th September is more like 5 weeks away, not 2. And finally, even if they were taken today, there is nothing shocking about work still being conducted five weeks prior to opening. That happens all the time.
 

Saoirse

Well-Known Member
Aug 20, 2013
6,143
15,550
I see lot of presumably, possibly, in your version etc etc...Lot of guesses that probably is accurate.
For the record, I am not a Levy out or ENIC out or even saying Levy's fault.
Just saying, this could have been handled better from PR perspective.

Also, no word on what happens to ST holders if they will given refunds or anything. Supporters will have to call up to get the info. Its not fair on supporters nor on club ticket office employees

Or fair for that matter on the Supporter's Trust, who are going to be bombarded with annoyed and confused people the club refuse to answer.
 

JamieSpursCommunityUser

Well-Known Member
Jan 27, 2011
1,870
9,860
Sprinklers. The stadium is delayed by two months+ because of... sprinklers? Call me a cynic but I ain't convinced.

You can't get a safety certificate, or open a stadium without appropriate fire systems.

All the talk about the veil and the paving - no chance was that ever a critical path issue.

You can open a stadium without veiling, it just won't look as pretty - you can put the paving in with 7 days of night shifts if you have to.

But dodgy fire systems - with this place fitted out like a hotel - are a big no no.
 

LexingtonSpurs

Well-Known Member
Aug 27, 2013
13,456
39,042
I see lot of presumably, possibly, in your version etc etc...Lot of guesses that probably is accurate.
For the record, I am not a Levy out or ENIC out or even saying Levy's fault.
Just saying, this could have been handled better from PR perspective.

Also, no word on what happens to ST holders if they will given refunds or anything. Supporters will have to call up to get the info. Its not fair on supporters nor on club ticket office employees
Yeah - a little unfair to have put that all on your post - a lot of "Levy's Fault" before that...

As for PR - I think the club is terrible at PR and marketing. Amazing how often they get things/messaging wrong. So, I agree - sort of.

I do think this is a rapidly developing situation - and its complicated. Now that they have the FA deal figured out, I am sure the club are trying to figure out how to deal with the Season Ticket holders - and this is where the poor transfer window will bite them - supporters are already on edge, and this is just one more thing to pile on their backs.

We will see how the club responds - I am not hopeful that they get this right - as I said above, they are not good at marketing, and I have not seen any indication that they can manage a crisis well. (First thing I would do, is keep DC away from press or season ticket holders...)
 

SirHarryHotspur

Well-Known Member
Aug 9, 2017
4,997
7,413
Dear Mace

Please don't get the stadium ready in time for the Man City game , I would prefer an easier grand opening.

Your Sincerely
Sir HH
 
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Saoirse

Well-Known Member
Aug 20, 2013
6,143
15,550
You can't get a safety certificate, or open a stadium without appropriate fire systems.

All the talk about the veil and the paving - no chance was that ever a critical path issue.

You can open a stadium without veiling, it just won't look as pretty - you can put the paving in with 7 days of night shifts if you have to.

But dodgy fire systems - with this place fitted out like a hotel - are a big no no.
No, it's more that I can't believe someone's fucked up the fire systems so badly it's going to take a minimum of two months to fix. That's a pretty catastrophic fuck-up.
 

markiespurs

SC Supporter
Jul 9, 2008
11,899
15,576
Yeah - a little unfair to have put that all on your post - a lot of "Levy's Fault" before that...

As for PR - I think the club is terrible at PR and marketing. Amazing how often they get things/messaging wrong. So, I agree - sort of.

I do think this is a rapidly developing situation - and its complicated. Now that they have the FA deal figured out, I am sure the club are trying to figure out how to deal with the Season Ticket holders - and this is where the poor transfer window will bite them - supporters are already on edge, and this is just one more thing to pile on their backs.

We will see how the club responds - I am not hopeful that they get this right - as I said above, they are not good at marketing, and I have not seen any indication that they can manage a crisis well. (First thing I would do, is keep DC away from press or season ticket holders...)

Personally i’d get rid DC, clearly not up to her job
 

stov

Well-Known Member
Jul 20, 2005
3,353
6,112
FML. Wembley sucks hated going there last season. Won't be going there. Just get my money back. Club don't need it not like they have overspent in players recently.
 

JamieSpursCommunityUser

Well-Known Member
Jan 27, 2011
1,870
9,860
I see lot of presumably, possibly, in your version etc etc...Lot of guesses that probably is accurate.
For the record, I am not a Levy out or ENIC out or even saying Levy's fault.
Just saying, this could have been handled better from PR perspective.

Also, no word on what happens to ST holders if they will given refunds or anything. Supporters will have to call up to get the info. Its not fair on supporters nor on club ticket office employees

I totally agree the club should have been more specific about what the problem was.

But I don't see how we can on one hand demand the information comes out ASAP, whilst at the same time decry that no ticket policy has been announced.

Surely the sooner a statement is made in this scenario, the less complete information will be?
 

Johnny J

Not the Kiwi you need but the one you deserve
Aug 18, 2012
18,117
47,878
Personally i’d get rid DC, clearly not up to her job
If nothing else, they could get someone in to proof read the press releases and make them sound good. Today's included Levy asking us for patience and forbearance. I'm surprised she didn't throw in tolerance too, for the tautology triumvirate.
 

Johnny J

Not the Kiwi you need but the one you deserve
Aug 18, 2012
18,117
47,878
I totally agree the club should have been more specific about what the problem was.

But I don't see how we can on one hand demand the information comes out ASAP, whilst at the same time decry that no ticket policy has been announced.

Surely the sooner a statement is made in this scenario, the less complete information will be?
One of the first rules of crisis comms is to be proactive and get ahead of the situation, so that you can help set the narrative and have some control over the messaging.
 

Lilbaz

Just call me Baz
Apr 1, 2005
41,363
74,893
I see lot of presumably, possibly, in your version etc etc...Lot of guesses that probably is accurate.
For the record, I am not a Levy out or ENIC out or even saying Levy's fault.
Just saying, this could have been handled better from PR perspective.

Also, no word on what happens to ST holders if they will given refunds or anything. Supporters will have to call up to get the info. Its not fair on supporters nor on club ticket office employees

Which they were probably trying to figure out before making an announcement but their hand was forced early as somebody (possibly at the fa) leaked the story.
 

spud

Well-Known Member
Sep 2, 2003
5,850
8,794
Even better! So we haven't actually tied down Wembley it seems and are going cap-in-hand just to move the League and CL in there. And are having to chuck away our chances at a cup. With a failure to win anything this season meaning a first trophyless decade since the war.
Technically incorrect. The last season of this decade is 2019-20.
 

arunspurs

Well-Known Member
Aug 31, 2012
8,807
35,543
I totally agree the club should have been more specific about what the problem was.

But I don't see how we can on one hand demand the information comes out ASAP, whilst at the same time decry that no ticket policy has been announced.

Surely the sooner a statement is made in this scenario, the less complete information will be?

Club would have done days of negotiations with FA and with UEFA. Unlike this, Ticketing policy is controlled by the club. All it takes is someone spelling out whats the policy (or change in policy) is.
 

coys200

Well-Known Member
May 22, 2017
8,436
17,403
The thing is could they actually lie about “critical safety systems”. If they gave out false info surely Mace could sue them. My hunch is it’s some kind of software issue from the main controls room. I’d imagine it’s probably the most high tech control room ever in a stadium. Possibly something showed up in the test event that they didn’t expect. I just don’t believe they’d have had the first test event if they thought it wouldn’t be ready. Everybody that went to that event thought it would be ready. So it’s sounds like it’s not something obviously structural that’s the problem, but an operating system.
 
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