- Jul 25, 2013
- 207
- 922
That is the exact same situation with our 3 tickets. Haven’t got through to the club yet, have they now moved you to your correct phase?I have spoken to the ticket office this morning and worked out why people who have had more than 1 season ticket for ages have them in different phases. I have one is phase 3 (mine) and one in phase 4 (my wife's)
Up until the 2008/09 season you would have bought your season tickets all under the same reference number if purchased at the same time together. In 2008 they changed the system so that each seat had a different reference number. That is when the new season ticket membership reference number begins from.
For example. I have had 2 since 2006/07 both under reference number 12345678 allocated under my name.
In 2008/09 they split it so that reference number 12345678 was still attributed to my name (but the number was just changed to 0987654) and a new reference number from that season (08/09) was created for the other membership/seat. So the system at THFC thinks that reference number has only been in existence for 10 years.
Hope that makes sense.