People have paid thousands, have had 40% increases in the price of their season ticket and now 3/19 games are at a neutral ground with a further game in the balance. It also looks like we won't have Champions League football in our own stadium for the third year running.
Fans are perfectly entitled to be pissed off when the club have been quick enough to take our money off us, delayed refunding 'credit', delayed refunding new season ticket holders their membership fees and fans having to rely red top newspapers to hear the news. Everyone has been more than patient with this whole process and the whole communication from the club has been disgusting imo.
Customers is what we are, no matter how they might dress it up. Everything you mentioned here proves that.