I just found out about StubHub

[RButch]

Just reading this about Bayern and at the bottom it takes about Schalke doing the exact same thing as us, except the fans revolted and was cancelled. Should the fans at home game start showing their displeasure? If we do not, nothing will ever change.


Schalke 04 have only just reopened their online ticket exchange program, after it was closed due to fan protests.

The program, which allowed fans to sell their tickets on, had originally been hosted by third party organisation viagogo, who had charged fans a variety of add-ons, leading to mass protest in the stands in Gelsenkirchen. The club were forced to pull out of the deal with viagogo last summer.


Read more: http://www.dailymail.co.uk/sport/fo...turn-Allianz-Arena-matches.html#ixzz2sP9hokYd

 

[spursandbarca]

What time can you collect your ticket from ticket office????


We have stubhub in US. A lot of times I have got tickets at less than face value(Us open tennis, NFL etc). They guarantee you get into event which isn't always the case with touts. I have had success everytime with them but hate that they charge sometimes $30 to send tickets only via Fed Ex.

I agree people posting their tickets for 199 quid etc is ridiculous. THFC need to stop that.

What is stubhub paying THFC about 2 mil a season????

In US their is a problem if a team wins(Miami Heat) where ticket brokers buy 25+ season tickets in their wifes, their dogs, etc name and artificially inflate the market and use stubhub to do so.. If you wait until day of event they have loads left, often lower than face value. Then also it is impossible for someone that doesn't have connections etc, work for a large sponsor to get a ticket for anything less than $100.

 

[neptunes]

My experience with this company (as I do not like to even mention the name) is, to say the least, pathetic and amateurish. I had been trying to buy 2 tickets vs the ars. First their rep (actually I ended up being serviced by around 14 reps who took it in turns to reply to my numerous email correspondence) told me that Malta is not serviced by their company and later they came up with the excuse that only One Hotspur members are allowed to purchase tickets and that this was a directive from Tottenham Hotspur plc. I checked on the official site about this statement which belies what is on the Spurs official site. The Spurs site says that ALL members are entitled to buy tickets. Anyway, during my email correspondence with them I then started copying our Members Office to put them in the picture of what was going on with my query. The Members office at one point intervened and took the issue in their hands.

I must say that thanks to our Members office, todate I was very satisfied with the outcome.

I hope that Tottenham Hotspur plc will realise that the majority of genuine Spurs supporters want to do away with doing business with this pathetic company once and for all to the benefit of true Spurs fans.

So yes it would be a good idea to stage a protest to get rid of this company.

 

[Hoddle_Ledge]

I've waited until the last possible minute to get some tickets thinking the people selling them would put the price down so they can at least get something for them...which in nearly all cases I've seen they don't.

Which leaves me to believe these aren't people selling them who can't go to the match but just people who can't be bothered and just looking for a quick profit, if they don't sell they'll just go and blame Jenas for 90 minutes.

 

[roosh]

It sounds like StubHub is simply an online platform for what was already happening, just that StubHub found a way to profit from it.

The people selling for over face value are probably just the same touts that sold for over face value outside the stadium, or thos fans that had extra tickets who sold for over face value; you could still have met a fan outside the stadium selling for face value and the same is still available on StubHub. So the issue of touting hasn't been addressed.

What should happen is that tickets are not allowed to be sold for over face value on StubHub, but a small premium is placed on them, which the buyer pays, and which goes to StubHub for providing a secure platform for the safe and convenient exchance of tickets.

This cuts out any online touting of tickets, it allows ST holders to get a fair refund on tickets for matches they can't attend, it affords those fans who, otherwise, couldn't get tickets to attend matches, StubHub get their cut for providing a service, and the club gets revenue from the deal with StubHub.

 

[benski]

Online petition needs signing guys please do it

 

[JerryGarcia]

It only seems to let you vote through Facebook, Twitter or something caled Tumblr. I would sign it if I could just use my e mail.

 

[chrissivad]

It only seems to let you vote through Facebook, Twitter or something caled Tumblr. I would sign it if I could just use my e mail.

plenty of other ones about as well.

found the one below, has over 3k signed it already
http://www.change.org/stopstubhub

 

[JerryGarcia]

Cheers, signed.

 

[SlunkSoma]

I just found out about Syllabub...what a horrid word.

 

[jambreck]

It sounds like StubHub is simply an online platform for what was already happening, just that StubHub found a way to profit from it.

The people selling for over face value are probably just the same touts that sold for over face value outside the stadium, or thos fans that had extra tickets who sold for over face value; you could still have met a fan outside the stadium selling for face value and the same is still available on StubHub. So the issue of touting hasn't been addressed.

What should happen is that tickets are not allowed to be sold for over face value on StubHub, but a small premium is placed on them, which the buyer pays, and which goes to StubHub for providing a secure platform for the safe and convenient exchance of tickets.

This cuts out any online touting of tickets, it allows ST holders to get a fair refund on tickets for matches they can't attend, it affords those fans who, otherwise, couldn't get tickets to attend matches, StubHub get their cut for providing a service, and the club gets revenue from the deal with StubHub.

We already had the Ticket Exchange before StubHub.

And the Ticket Exchange worked fantastically well.

No fan was charged more than face value. Those season ticket holders who were selling their seats did have to pay a 20% commission to Spurs, if the seat was sold on. But that's fair enough, I think.

Let's go back to that.

 

[roosh]

We already had the Ticket Exchange before StubHub.

And the Ticket Exchange worked fantastically well.

No fan was charged more than face value. Those season ticket holders who were selling their seats did have to pay a 20% commission to Spurs, if the seat was sold on. But that's fair enough, I think.

Let's go back to that.

Apparently though, with the ticket exchange, it seems that ST holders didn't get cash back for their tickets, it, instead, came off the cost of their ST the following season. This is pretty fair, except where fans don't renew their season tickets.

There is somewhat of an issue with the 20% commission though. Most fans pay a premium in order to get tickets, ST holders and membership holders; only those that get them on general sale don't, but they have an increased risk of not getting a ticket. In the case of charging ST holders 20% for returned tickets, it means they end up paying a premium twice. To make it somewhat more fare, it should be those fans who couldn't get a ticket who pay the premium, this way everyone pays a premium and each according to the level of risk they take.

ST holders, I presume, pay the highest premium, bcos their risk of not getting a ticket is eliminated; the membership holders pay according to the level of risk of not getting a ticket; those with neither, would only pay a premium on the tickets they do get.

 

[MattyP]

It's going to be discussed with MPs by THST.

http://www.standard.co.uk/sport/foo...ke-ticket-concerns-to-parliament-9108363.html

 

[spursandbarca]

Have a baseball season tickets which I share with a guy from work here also. If we cant go to a game the Marlins let us swap those for 2 extra ones for another game, for a credit for the shop etc... It seems because THFC has only 36k seats and a season ticket list a mile long that they want to fleece the supporters.

 

[jambreck]

Apparently though, with the ticket exchange, it seems that ST holders didn't get cash back for their tickets, it, instead, came off the cost of their ST the following season. This is pretty fair, except where fans don't renew their season tickets.

There is somewhat of an issue with the 20% commission though. Most fans pay a premium in order to get tickets, ST holders and membership holders; only those that get them on general sale don't, but they have an increased risk of not getting a ticket. In the case of charging ST holders 20% for returned tickets, it means they end up paying a premium twice. To make it somewhat more fare, it should be those fans who couldn't get a ticket who pay the premium, this way everyone pays a premium and each according to the level of risk they take.

ST holders, I presume, pay the highest premium, bcos their risk of not getting a ticket is eliminated; the membership holders pay according to the level of risk of not getting a ticket; those with neither, would only pay a premium on the tickets they do get.

Those selling their tickets had the option to take the cash, if they preferred.

I didn't have a problem with the commission. Granted, 20% was probably a bit steep. But the club was offering a service and, if the money was going to go anywhere, I'd rather it went to them than to a third party.

BTW, season ticket holders don't pay a premium for their tickets. They actually get tickets cheaper than someone who buys a ticket for every game on a match by match basis. It's one of the benefits of paying a lot of cash up front.

And I think it only fair that season ticket holders should take the commission hit. If I buy a flight, say, and then cancel, I would expect to be charged a cancellation fee. That's if I get anything back at all. Likewise, if I had to change the date of my flight, I would expect to have to pay an administration fee. It's common practice. I don't see why the same principles shouldn't apply to season tickets.

For one thing, it should help to stop people buying season tickets just so that they can guarantee attendance at the biggest games but sell on all the games that they're not interested in.

 

[roosh]

Those selling their tickets had the option to take the cash, if they preferred.

I didn't have a problem with the commission. Granted, 20% was probably a bit steep. But the club was offering a service and, if the money was going to go anywhere, I'd rather it went to them than to a third party.

BTW, season ticket holders don't pay a premium for their tickets. They actually get tickets cheaper than someone who buys a ticket for every game on a match by match basis. It's one of the benefits of paying a lot of cash up front.

And I think it only fair that season ticket holders should take the commission hit. If I buy a flight, say, and then cancel, I would expect to be charged a cancellation fee. That's if I get anything back at all. Likewise, if I had to change the date of my flight, I would expect to have to pay an administration fee. It's common practice. I don't see why the same principles shouldn't apply to season tickets.

For one thing, it should help to stop people buying season tickets just so that they can guarantee attendance at the biggest games but sell on all the games that they're not interested in.

Ah, I was thinking that ST holders used to get tickets for a reduced price, but just presumed that they probably paid a premium. In that case, I would be of the opinion that the commission/service charge should be shared between the ST holder and the on-ST holder; if not, then, as you say, the ST holder should shoulder the charge.

However the club chooses to facilitate that is up to them, but if there is the possibility, as with the ticket exchange, of doing that so fans don't have to pay even more of a premium, then that should surely be the preferred option.

 

[beats1]

Not every ticket on stubhub gets sold, so these tickets are far from "insured"

Two parties are making real money out of the stubhub set up, and that's the club and stub hub. I have sold my ticket on there twice, both times for good prices ( mainly because I'm a decent enough fella and like to pass over the discount I get on a ticket for being a season ticket holder, to fellow spurs fans ) but as usual, one party is blaming the other whilst ignoring the two genuine bastards in all of it!

I'm not saying you don't get greedy bastards taking the piss because you do, but that's few and far between.
Just had a look on there and it seems there are plenty of well priced tickets for City left on Wednesday.

I reckon some will just moan until they don't have to pay for memberships and season ticket members who can't make it not only drop their ticket round to them free of charge before games but they also give them a lift to the ground an hour or so before kick off, before picking them up an hour after to drop them home again!

Not sure I agree mate, the cheapest 2 tickets for Stoke match was about more than face value and iirc was £87 to sit in the north stand. Child tickets were going for silly prices as well. Cheapest Child and Adult tickets £125

 

[Francis Gibbs]

pure supply and demand people, where are we living North Korea?

 

[roosh]

pure supply and demand people, where are we living North Korea

There is no such thing as a totally free market, plus, touting was consequence of the supply and demand mentioned. It's simply bee given an online platform now.

 

[JerryGarcia]

pure supply and demand people, where are we living North Korea?

That's a very simplistic view but North Korea likes to rip off it's own people of their hard earned money so the comparison isn't that far off.