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Loyalty Points System to Change !!

Destroyer

B513 R16
Jun 12, 2004
4,026
192
Changes are happening to the Loyalty Points System for the 2012/2013 Season

Please note that from the start of the 2012/2013 Season we are making some changes to the loyalty point system to ensure that those supporters that continue to regularly attend matches are recognised when we come to allocate tickets for the most popular matches away from White Hart Lane.

Moving forward the points total held by One Hotspur Season Ticket Holders and Members will consist of the points gained in the previous four full seasons, as well as the current campaign.

For example, for the start of the 2012/2013 season the points gained for continuous membership will be totalled for the following seasons:

• 2008/2009
• 2009/2010
• 2010/2011
• 2011/2012

In addition, this total will be added to by any points gained during the 2012/2013 Season.

At the end of next season, then any points from the 2008/2009 Season will fall away to be replaced by points gained during the 2012/2013 and also through the forthcoming 2013/2014 Season.

By making this change we are looking to show recognition to those supporters that have continued to maintain the most active match attendance records over a number of years. At the same time this alteration will ensure that supporters who gained a large number of loyalty points a number of years ago but are no longer able to attend matches as frequently do not maintain an unfair advantage in terms of access to tickets to the most attractive matches.

As a result of these alterations, supporters who were Members or Season Ticket Holders prior to 2008/2009 will see their loyalty point totals drop. However, this will be the same for everyone, and new totals will reflect the continued active support over the last four full seasons.

As an aide to supporters wishing to apply for away matches, and to assess the potential for their access to tickets, we will also be publishing a Loyalty Point Table on the Club website from the start of next season. There will be separate tables for Season Ticket Holders, Bronze and Lilywhite Members and will show how many supporters there are in different loyalty point brackets.

It is hoped that this level of information and transparency will allow supporters to be fully informed prior to making applications for away matches.


http://www.tottenhamhotspur.com/spurs/Membership/membership-FAQs.page? section15-16
 

tototoner

Staying Alert
Mar 21, 2004
29,404
34,124
My loyalty points haven't changed much in 4 seasons even though I go to 10 home games a season, I share a ST but its not in my name
 

Wellspurs

Well-Known Member
Mar 9, 2006
6,379
7,734
Seems fair enough, I was surprised the cut-off for the semi was only 134, only a few more than the Pompey game.
 

lillywhites61

SC Supporter
Aug 11, 2009
3,538
2,270
i thought that was pretty much what happened anyway, it seems the right way of doing it though.
 

Winchy85

Legend
May 22, 2006
3,914
136
I think it's completely wrong.

Those fans who have been ST holders for years who have watched us through the shit now lose their loyalty points to allow for fans who have watched the good stuff in the recent four years gain more loyalty than them. These fans have been ST holders for years, that is loyalty, loyalty shouldn't be based over 4 seasons.

I think on changing this they should change the way loyalty points are transferred from memership to season ticket. I think all away and cup game loyalty points should be transfered to your season ticket regardless. These are added to ST tickets, why not transfer them and be fair?

I've got a few mates who have been going up as an ST holder for 15+ years who are going to be screwed over on this loyalty system. I've only done 3 seasons so if anything this will benefit me, but that's not the point, there are people who can't afford to do £50 a ticket away any more as well as the home tickets, and they have been at The Lane far more years than me and that is loyalty.
 

Stoof

THERE IS A PIGEON IN MY BANK ACCOUNT
Staff
Jun 5, 2004
32,221
64,290
I think it's completely wrong.

Those fans who have been ST holders for years who have watched us through the shit now lose their loyalty points to allow for fans who have watched the good stuff in the recent four years gain more loyalty than them. These fans have been ST holders for years, that is loyalty, loyalty shouldn't be based over 4 seasons.

I think on changing this they should change the way lCoyalty points are transferred from memership to season ticket. I think all away and cup game loyalty points should be transfered to your season ticket regardless. These are added to ST tickets, why not transfer them and be fair?

I've got a few mates who have ben going up as an ST holder for 15+ years who are going to be screwed over on this loyalty system. I've only done 3 seasons so if anything this will benefit me, but that's not the point, there are people who can't afford to do £50 a ticket away any more as well as the home tickets, and they have been at The Lane far more years than me and that is loyalty.

I don't think it's wrong at all.

I reckon there are members who haven't been for a while, but have a stack of loyalty points and can get tickets to the showpiece events - like a Wembley semi against Chelsea. One of my mates has been to every round in the FA Cup this year, and will miss out on semi ticket. How is that fair? How does that sit for loyalty purposes?

It's bang to rights in my opinion. The reward here is giving those who go to most games in recent times an advantage over those who haven't. What part of that is unfair?
 

RichieS

Well-Known Member
Dec 23, 2004
11,916
16,436
I got my season ticket at the start of 09/10 having been a bronze member. Does this mean I'll get the points back that I earned in 08/09 having had them taken away when I got the season ticket?
 

Stoof

THERE IS A PIGEON IN MY BANK ACCOUNT
Staff
Jun 5, 2004
32,221
64,290
Season ticket holder loyalty points are very different from member loyalty points.

Season ticket holders will always beat members, the points systems are only used to distinguish between those in the same circumstance; i.e. member vs. member, ST holder vs. ST holder.

The two systems are completely different to one another and have no relationship with each other.
 

Destroyer

B513 R16
Jun 12, 2004
4,026
192
I got my season ticket at the start of 09/10 having been a bronze member. Does this mean I'll get the points back that I earned in 08/09 having had them taken away when I got the season ticket?

In a nutshell - No.
 

Winchy85

Legend
May 22, 2006
3,914
136
I don't think it's wrong at all.

I reckon there are members who haven't been for a while, but have a stack of loyalty points and can get tickets to the showpiece events - like a Wembley semi against Chelsea. One of my mates has been to every round in the FA Cup this year, and will miss out on semi ticket. How is that fair? How does that sit for loyalty purposes?

It's bang to rights in my opinion. The reward here is giving those who go to most games in recent times an advantage over those who haven't. What part of that is unfair?

I'm talking about ST holders. I don't think that ST holders should have their loyalty wiped because unlike members they have been to all the games throughout the years, not picking and choosing. Fair enough change members every 4 years, but not ST holders.

Ok, so it's a massive bonus for me because I will now be up there in the higher bracket of ST holders with loyalty points because I've been an ST holder for 3 seasons and done my share of away and cup matches in that time which has boosted the points. I have a mate down the road from me who has been an ST holder for about 20 years now, taken as a kid by his Dad and had the same seats since but can't afford to do the away and all the Cup, but he has been to every league game in those years and the club is saying he's not as loyal as me because I went to Tottenham v Leeds in the cup.

He's seen us struggling at the bottom of the premiership, playing with an average side and watching our shit season. I've become an ST holder in our seasons pushing for the top 4, Champions League Quarter Finals and then this season where we have at times been potential title challengers according to the majority. I now am more loyal than him according to the new system!

I don't think they should affect ST holders.
 

sunnydelight786

Chief Rocka
Jan 7, 2007
6,075
4,243
So loyal supporters who were paying up and watching the garbage served up in the 90's and early 00's are getting screwed up for the JCL's..... Our loud and passionate away support is now gonna get diluted by the suits, cheers THFC.....
 

Dougal

Staff
Jun 4, 2004
60,372
130,305
It sounds like a fairer system to me. Unfortunately, it completely screws me over. At the height of my participation I went to all the home games and about half of the away games but that all ended as money got tighter after the credit crunch which funnily enough is when they're starting to count from. Last couple of season's I've only really got to the Emirates and occasionally a ground I haven't got to before, usually one of the promoted clubs (Burnley, etc.) as I've been to most of the grounds in the top top divisions and a few more besides. If I don't start revisiting a lot of grounds I haven't seen for a few years I'll be replaced. As much as it pains me, I can't complain about that.
 

Stoof

THERE IS A PIGEON IN MY BANK ACCOUNT
Staff
Jun 5, 2004
32,221
64,290
So loyal supporters who were paying up and watching the garbage served up in the 90's and early 00's are getting screwed up for the JCL's..... Our loud and passionate away support is now gonna get diluted by the suits, cheers THFC.....

I don't really understand how it affects that at all. If you're going to those games anyway, you're getting the points for them. The people that currently go to away games will continue to go to those away games. Nothing will change at all.

I don't know what the Journal of Corporation Law has to do with this. ;)
 

mkkid

Well-Known Member
Nov 9, 2004
2,035
452
im going to suffer quite badly out of this and ive been a ST holder for 28 years,this change isnt about Loyalty its about forcing ST holders to go gold and force fans on the official european trips!
There is only one game, that you have problems getting tickets to and that Arsenal away in the league, i emailed spurs when they changed the way Lp were given before, because it badly effect my son and that was there reply!
It doesnt stop people giving out there CRN and building up points it would be easy for spurs to put people names on away tickets, but they arent interested.
This is about selling tickets for cup games at WHL.
If they are talking about Loyalty
I went to Everton away in the screen sport super cup with another 185 spurs fan and had to sleep in Lime street station because the game went to extra time .I was one of 7000 for the home against Everton game in the same competion.
I went to Chelsea,Man utd,Arsenal, away Consecutively for 18 years .not one win.
ive seen our cup defeats at Bradford,Port Vale,Burnley,Torquay,Notts County,Leyton Orient and nemerous other humilations over the years and now just because someone has money money than me and can afford go to more cup and away games over the last 4 years hes more loyal.
As Keith Burkinshaw once said - the second most successful Spurs manager ever ...., making the withering observation, "There used to be a football club over there!".
 

MR_BEN

Well-Known Member
Aug 5, 2005
3,153
1,549
I think its a good thing. The way it is at the moment the younger fans are at a serious disadvantage, yes some of the older folk may have been going for 28 years etc, but does that make you more of a fan than a 21 year old who has been going to every game possible since they were old enough to work and pay for their own tickets?

No it doesn't, but in the present system - you as the older fan would gain an advantage.

This is a good system, its based on current / recent activity and is the only way I can see that it can be done fairly.
 

louisg

Active Member
Jan 7, 2004
928
84
It sounds like a fairer system to me. Unfortunately, it completely screws me over. At the height of my participation I went to all the home games and about half of the away games but that all ended as money got tighter after the credit crunch which funnily enough is when they're starting to count from. Last couple of season's I've only really got to the Emirates and occasionally a ground I haven't got to before, usually one of the promoted clubs (Burnley, etc.) as I've been to most of the grounds in the top top divisions and a few more besides. If I don't start revisiting a lot of grounds I haven't seen for a few years I'll be replaced. As much as it pains me, I can't complain about that.

It's same for me, when I lived with my parents, I used to go more as a member. Now I've got my own place and very little disposable income, as well as having to travel 100+ miles to WHL, I roughly can afford 3 games a season. I remember watching all the rubbish through the 90's to about 2005 when we started to,really improve. Those 15 years will count for nothing, which I feel is unfair. But such is life.
 

mkkid

Well-Known Member
Nov 9, 2004
2,035
452
Mr Ben, my son is 16 and has been a St for 8 years.
He has 400 odd points , he never gets an Arsenal away ticket any for any of those seasons as a ST holder and we had to do the milan official trip to make sure he got a ticket.( I use one of my friends crn to get him a Arsenal away ticket)
He has made the cut off point for every other away game for the last 6 years. So younger fans arent at a serious disavantage.
For the FA semi-final and POSSIBLE Cup final all ST will be guaranteed a ticket.
IMHO, the club has been shocked by our attendances in the UEFA cup and other cup competions,this is their bid to change this.
It doesnt stop people giving out there CRN and getting points , my friend in front of me only does one away game a season and that is Arsenal.He gives out his CRN for ever away game has got 900 LP,it wont effect him at all.
If spurs, started printing names away tickets and started checking one person in 100,that would make peopel think twice about giving out CRN.
 

mkkid

Well-Known Member
Nov 9, 2004
2,035
452
it your membership number that you use to apply for tickets.

Client Reference Number
 
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