Spurs can't do customer service for Toffee

[FSF]

Read about this Everton fan (and far from the only one, as he mentions a number of Spurs fans in a similar predicament) who was shut out of a big chunk of last week's match at White Hart Lane, and his quest for a refund:

http://www.fsf.org.uk/news/Spurs-cant-do-customer-service-for-Toffee.php

If you found yourself in the same position and are getting nowhere, get in touch with the FSF and we'll help resolve your problems.

 

[Tim76]

There is a bloke that sits a couple of seats away from me in the East Stand who had the same problem. I'll mention it to him. Cheers!

 

[FSF]

There is a bloke that sits a couple of seats away from me in the East Stand who had the same problem. I'll mention it to him. Cheers!

Definitely do - contact details are on that link

 

[Lanh]

Nice work FSF! Dealing with poor customer service can be extremely frustrating, I'm sure BT are the reason I have a few grey hairs. :lol:

 

[bigturnip]

We all know Spurs can't do customer service, I don't think you'll find too many surprised fans on here.

Although to be fair to them they are probably slightly better than The FA who are shocking when it comes to customer service.

 

[Krafty]

There were always going to be issues with this barcode stuff - hopefully when the new stadium is built they will make room to sort this out at the relevant block rather than ahving to traspe round to the ticket office which could be miles away

 

[Chris12345]

I work at a stadium dealing with the barcode tickets, but haven't been to WHL since they've implemented it there... we have a member of staff (me!) at each group of turnstiles with a handheld PDA with a barcode scanner that can sort out the vast majority of problems at the entrance... do Spurs have these?

 

[millhouse]

It was the same at the Twente game although I only missed the first 13 mins