I'm trying to access my ticket exchange account to withdraw funds but I can't find the option any more. I can't even see my balance.
Have I missed a statement or FAQ update that tells us it's been removed?
This was in the latest THST update:
The Club continues to hold this, and access to cash held in personal accounts is currently suspended in line with usual practice around season ticket renewal time. If this is causing any fan financial problems, you can email [email protected] to discuss your situation.
- What is happening to cash held by the Club in the cashback scheme?
I emailed them. They got back to me very quickly to my surprise asking for my phone number and best time to call. I emailed my number and said anytime is fine and shock no response or phone call
I'm having the same issue now. No way to claim cashback for the West Ham game. Anyone else?
It goes towards the cost of next season's renewalI'm having the same issue now. No way to claim cashback for the West Ham game. Anyone else?