Season Ticket Renewal Thread (Read first post)

[marion52]

Has anyone been able to list on the exchange yet? I had an email saying it was open but I couldn’t get on the correct page.

surprised if it is open as tickets go on sale tomorrow and I thought they only did the exchange for sell,outs?

 

[spursfan77]

surprised if it is open as tickets go on sale tomorrow and I thought they only did the exchange for sell,outs?

It doesn’t come across that way on the email. But that is how I remember it now you say it.

 

[DCSPUR64]

Moderna is officially recognised in the UK so no problem there.

The trouble is that the Covid passport everyone's expecting to see is provided through our NHS so you won't have this. Best you can hope for is if you have some official-looking record, print it out and show security.

As Sir Harry says, overseas fans with their vaccination certificates will be advised, I have my certificate. Thank you.

 

[cwhite02]

Has anyone been able to list on the exchange yet? I had an email saying it was open but I couldn’t get on the correct page.

I'm wondering the same thing, my friend is now disabled and has a plus 1 seat which I will be using, but didn't want to lose my season ticket. I will just be selling my seat for each prem game.

 

[Likaleica]

I see on the this ticketing page it mentions Ticketing Exchange right at the bottom but no mention of Ticket Share, however it does mention Ticket Share on the Ask Spurs pages , the whole ticketing website needs a complete overhaul.

Match ticket sales process for 2021/22 | Tottenham Hotspur

We are pleased to confirm the ticket sales process for all home Premier League matches during the 2021/22 season.

www.tottenhamhotspur.com

Only 15 days to the opening match and still no guidance on Ticket Share or Exchange ! The re-designed ticketing site is worse than the original. I changed my seat location to minimise contact with crowds - but details of my seat are now nowhere to be found in my Account section. Had to dig out the email from last year to find where my seat is !!!

 

[SirHarryHotspur]

Only 15 days to the opening match and still no guidance on Ticket Share or Exchange ! The re-designed ticketing site is worse than the original. I changed my seat location to minimise contact with crowds - but details of my seat are now nowhere to be found in my Account section. Had to dig out the email from last year to find where my seat is !!!

100% agree , just over a week to the first game at the stadium against The Woolwich and the information given out on tickets & Covid pass is poor . Spurs seem to be obsessed with mobile phones , maybe they own shares in mobile phone companies, if you have internet access via any computer it is possible to get a pass emailed so that it can be printed out but that is not mentioned on the website all it goes on about is downloading onto your phone via the NHS app.

 

[Tiberius Gracchus]

It is a bit unnerving they're cutting so fine

 

[Dougal]

According to the junior membership my daughter gets a free stadium tour. Tried booking it but there’s no mention of the free pass when booking. Anyone redeemed this offer yet?

 

[Long spur]

According to the junior membership my daughter gets a free stadium tour. Tried booking it but there’s no mention of the free pass when booking. Anyone redeemed this offer yet?

Not tried it myself but got this in an email for my juniors. Not sure if it helps you?

“
Free Stadium Tour for Junior Members and Season Ticket holders

To redeem the free Junior Stadium Tour, select the required Stadium Tour tickets, including the junior ticket and add to your basket. Before checking out, click “Use Promotional Code” and enter the promotional code JMEM21.
Please note that each Junior Member / Season Ticket holder needs to be accompanied by a paying adult. Unfortunately, we cannot offer refunds on Tours already booked.”

 

[Dougal]

Not tried it myself but got this in an email for my juniors. Not sure if it helps you?

“
Free Stadium Tour for Junior Members and Season Ticket holders

To redeem the free Junior Stadium Tour, select the required Stadium Tour tickets, including the junior ticket and add to your basket. Before checking out, click “Use Promotional Code” and enter the promotional code JMEM21.
Please note that each Junior Member / Season Ticket holder needs to be accompanied by a paying adult. Unfortunately, we cannot offer refunds on Tours already booked.”

Perfect, many thanks. Booked!

 

[DCSPUR64]

Tried to get a CRN for my great nephew so I can share my wife’s season ticket to him so he can come with me to the season opener, firstly I get post code incorrect and then I get user already in use, even though he has never applied before.
Very frustrating!
I emailed a ticket manager who has been very helpful in the past, fingers crossed.

 

[spursfan1976]

update to the saga getting the club to tell me how to verify my id without having photo id. They finally replied to my email saying they'd accept a copy of my birth certificate and utility bills with my name and address.

 

[SirHarryHotspur]

update to the saga getting the club to tell me how to verify my id without having photo id. They finally replied to my email saying they'd accept a copy of my birth certificate and utility bills with my name and address.

Well done , dealing with Spurs is sometimes a joke would it have been so difficult for them to say what other ID was acceptable in the first place..

 

[Beni]

Where do you see the ticket for the City game on your account for season ticket holders?

 

[marion52]

Where do you see the ticket for the City game on your account for season ticket holders?

it will be sent to your app I think, neared the time/day

 

[SirHarryHotspur]

Where do you see the ticket for the City game on your account for season ticket holders?

"A digital pass will be sent to One Hotspur Members and Season Ticket Holders prior to the start of the season. Once downloaded, the pass will be updated automatically within 7 days of each match the supporter is due to attend."


Wouldn't be surprised to see hold ups getting in for the City game , think I will be getting there early.

 

[Gassin's finest]

According to the junior membership my daughter gets a free stadium tour. Tried booking it but there’s no mention of the free pass when booking. Anyone redeemed this offer yet?

Damn, forgot to do that. Must do it during school holidays.

 

[L-man]

Ticket exchange and Share will go live once we get our digital passes later this week


TICKET EXCHANGE AND TICKET SHARE

Our Ticket Exchange platform will open at the Club’s discretion and once the Members’ sales dates for Premier League fixtures have passed. Season Ticket Holders who are unable to attend any individual fixture can list their match ticket via Ticket Exchange – an update on when you can do so for each fixture will be communicated via Club channels.

Ticket Share allows Season Ticket Holders to gift their ticket to a friend or family member within their ‘My Network’, at no extra charge, for a home game included on their Season Ticket Pass that they cannot attend. Ticket Share will be available once the Season Ticket Pass is received and active.

Both processes are quick and easy and can be done online up to four hours before kick-off through the supporter’s account, within five easy steps.

 

[Wolvesyid]

Ticket exchange and Share will go live once we get our digital passes later this week


TICKET EXCHANGE AND TICKET SHARE

Our Ticket Exchange platform will open at the Club’s discretion and once the Members’ sales dates for Premier League fixtures have passed. Season Ticket Holders who are unable to attend any individual fixture can list their match ticket via Ticket Exchange – an update on when you can do so for each fixture will be communicated via Club channels.

Ticket Share allows Season Ticket Holders to gift their ticket to a friend or family member within their ‘My Network’, at no extra charge, for a home game included on their Season Ticket Pass that they cannot attend. Ticket Share will be available once the Season Ticket Pass is received and active.

Both processes are quick and easy and can be done online up to four hours before kick-off through the supporter’s account, within five easy steps.

Ticket exchange and Share will go live once we get our digital passes later this week


TICKET EXCHANGE AND TICKET SHARE

Our Ticket Exchange platform will open at the Club’s discretion and once the Members’ sales dates for Premier League fixtures have passed. Season Ticket Holders who are unable to attend any individual fixture can list their match ticket via Ticket Exchange – an update on when you can do so for each fixture will be communicated via Club channels.

Ticket Share allows Season Ticket Holders to gift their ticket to a friend or family member within their ‘My Network’, at no extra charge, for a home game included on their Season Ticket Pass that they cannot attend. Ticket Share will be available once the Season Ticket Pass is received and active.

Both processes are quick and easy and can be done online up to four hours before kick-off through the supporter’s account, within five easy steps.

where does it say ticket exchange will open once the passes are given out? Starting to worry now as I have 2 weddings and a christening for the first 3 games. Do any members know how well the games are selling?

 

[Saoirse]

where does it say ticket exchange will open once the passes are given out? Starting to worry now as I have 2 weddings and a christening for the first 3 games. Do any members know how well the games are selling?

Asked a friend who said there's "thousands" still available. I think between Covid and the current situation at the club we're unlikely to sell out - you should probably see if anyone you know would be willing to informally buy it off you so you can use ticket share.