Season Ticket Renewal Thread (Read first post)

[BringBack_leGin]

I just emailed via askspurs and got a standard reply that they are being sent out ??

We’re ‘legacy fans’, we don’t matter.

 

[L-man]

Just got mine

 

[neilp]

Mine just came, easy peasy

 

[punky]

Just got my email about 20 mins ago.

Block 323, top of the south middle. Saved to my Google Pay account no probs

 

[Jimmypearce7]

Don't think you will find that is possible it would seem everyone entering the stadium needs to be a ST holder , member or be registered on ticketing database with a CRN and have a compatible phone or stadium ID card. You ST has to be loaded onto your mobile in either Gpay or Apple wallet or If you do not have a compatible mobile then you have to apply for a stadium photo ID card in which case a paper E ticket will be issued it's really not clear any more how you pass a ticket on to family/friend. I was halfway through completing the ID form then gave up and opted to get a compatible phone thought it would be far easier , you have to collect the ID card from the ticket office so the queues for the Man C game are going to quite long.
The ticketing information from Spurs is quite disgraceful I only found out about the stadium ID card because I made an enquiry about the Arsenal game as at the time of purchase I had just had a basic mobile so was issued a paper ticket , then I receive an email inviting me to apply for a photo ID card , as I said then gave up and got a compatible phone.
Here's part of the photo ID form info.

"If you require a Photo ID Stadium Entry Card, or you are the parent or guardian of a junior supporter who requires one, then please note the following:

• All card requests are subject to manual checks and are produced at the discretion of the Club. If the details submitted on the form do not match those we hold on record for the Season Ticket Holder or One Hotspur Member, we may be unable to print the card and additional documentation may be required for the supporter.
• The physical card must be collected in person, by the named individual on the Photo ID Stadium Entry Card. It will only be handed over upon presentation of a valid ID with their photo and name – this can include a birth certificate or a driver’s licence or provisional licence.
• Collections must be made from our Paxton House Ticket Office, either at or before the first match they attend.
  • Ticket Office opening hours are Monday – Friday 10am – 5pm, or four hours before kick-off, until half-time.
• The Club reserves the right to spot check all Photo ID Stadium Entry Cards on each match day, to ensure the named Season Ticket Holder or One Hotspur Member is in possession of the card.
• Anyone believed to be abusing the use of their card will have it confiscated and be ejected from the Stadium, and their account put on hold whilst we conduct a full investigation. They may be subject to the Sanctions and Banning policy.
• Photo ID Stadium Entry Cards are processed weekly and may take approx. 14 days from the submission of this form. You will be notified once your Card is ready to be collected from our Ticket Office. The first batch of cards will be ready from the start of the 2021/22 Premier League season."

Thank you for your comprehensive answer. Things have certainly got more complicated since my Dad paid 2/6 and carried me through the turnstile while my brother crawled underneath!

 

[Saoirse]

Anyone been able to use ticket exchange for the City match? I've got the ST email, but will be away, but manage tickets says I don't have any ticket to manage?

Ticket exchange only opens when a match sells out, which hasn't happened yet. I wouldn't count on being able to sell this one

 

[ardiles&villa]

I don’t have mine yet, starting to get worried

 

[SirHarryHotspur]

Not far short of a sell out , only seats remaining are in areas of East & West upper& one block East lower, if TE does open then at least some less expensive seats would become available so some ST's might be able to sell on , it's ticket share that is still a mystery.

 

[topper]

I don’t have mine yet, starting to get worried

Same here

 

[BringBack_leGin]

I don’t have mine yet, starting to get worried

Nothing to worry about. They’ve got your money and a lot of new data about you, that’s the point right? Whether you and I get to go is a complete irrelevance.

 

[topper]

Same here

Although all four of us on the same row in the North Stand haven’t got ours so assuming they are notifying blocks at a time and just haven’t got round to ours yet

 

[SirHarryHotspur]

I don’t have mine yet, starting to get worried

Ditto, I do not see how this process of receiving an ST is that great , before each match we attend we have to assume the pass has been updated correctly , will they will send a confirmation each time they do it.?

 

[THFCjosh]

Although all four of us on the same row in the North Stand haven’t got ours so assuming they are notifying blocks at a time and just haven’t got round to ours yet

I'm in the north, still haven't got mine

 

[marion52]

I'm in the north, still haven't got mine

South and nothing ??‍

 

[BringBack_leGin]

West and nothing

 

[DCSPUR64]

Anyone been able to use ticket exchange for the City match? I've got the ST email, but will be away, but manage tickets says I don't have any ticket to manage?

Ticket share opens tomorrow.

 

[BringBack_leGin]

Ticket share opens tomorrow.

How the fuck is that even possible when not every ST holder has their ticket yet?

So much grimace.

 

[marion52]

Ticket share opens tomorrow.

If some of us ever get something to share ?

 

[EmperorKabir]

Still not got mine (West upper and my dad has a ticket in one block over and has his....) but have another question for anyone who might have gone to the scum game.

The NFC chip on my phone doesn't seem to work anymore. Anyone know what happens if it won't scan at the turnstiles? I really don't fancy getting a new phone at the moment....

 

[SirHarryHotspur]

As the crow flies 2.19 miles from my house to stadium and no digital pass yet