- Jun 8, 2009
- 21,658
- 23,476
Not correct as mine is an old box and I still have the 50% off email in my inbox let alone the phone call.
Don't count on the email either.
I received a physical leaflet based offer from them - phoned them up to talk it through the following weekend, and they denied ever sending it!!!
Said the offer code on it wasn't valid, that they couldn't possible offer that deal and that it must have been sent by mistake.
Chances are that the email offer isn't valid more than a week or two either.
Anyway - just went to see about the £20 Fibre & Phone deal and, surprise fucking surprise.... Not for existing Fibre customers. We have to stump up £40 instead.
Can't even switch the £42 Phone, Fibre and Basic TV package.
Customer retention at Sky has gone downhill rapidly.
BT here I come....