Wembley Season Ticket Prices

[hughy]

Is there any way of automatically knowing when the marketplace is open? Do they send out an email or anything?!

 

[TottenhamMattSpur]

Is there any way of automatically knowing when the marketplace is open? Do they send out an email or anything?!

It's on the club website when it happens.

 

[hughy]

It's on the club website when it happens.

So no, then.

 

[punky]

The loyalty points are now back on the system.

Looks like are new season ticket holders are down to 25. So that's 18,000 of us all on 25

Such a stupid move. Why couldn't the new season ticket holders keep their original total and all existing season ticket holders get a one-off bonus of whatever the highest new season ticket holder's total was? That way everyone maintains their relative positions.

So now I have the same loyalty point total as someone who just joined and was 40k-60k on the list.

 

[TottenhamMattSpur]

The loyalty points are now back on the system.

Looks like are new season ticket holders are down to 25. So that's 18,000 of us all on 25

Such a stupid move. Why couldn't the new season ticket holders keep their original total and all existing season ticket holders get a one-off bonus of whatever the highest new season ticket holder's total was? That way everyone maintains their relative positions.

So now I have the same loyalty point total as someone who just joined and was 40k-60k on the list.

I'm a new season ticket holder and I've lost 148 points. Bit gutted. I was proud of those.

 

[punky]

I'm a new season ticket holder and I've lost 148 points. Bit gutted. I was proud of those.

I've lost 219.

I'm usually pretty compliant with the club and accept most decisions about Wembley as it's a one-off but this has pissed me off.

I liked going to away games but now i've got 18,000 to compete with. I guess the club offer them to the existing tickets and then do a random ballet for the rest?

 

[sxboy]

It hasn't sold out, so you can't put your ticket through the exchange as far as I'm aware.

They are for sale all over social media the ticket exchange is pointless. I will add we will be seeing away fans in the home end this season as well, all the precautions in the world won't work as there are so many ways to get tickets.

 

[dagraham]

They are for sale all over social media the ticket exchange is pointless. I will add we will be seeing away fans in the home end this season as well, all the precautions in the world won't work as there are so many ways to get tickets.

That is a real shame.

Won't be happening in ST areas though thankfully.

 

[Parklanerob]

The loyalty points are now back on the system.

Looks like are new season ticket holders are down to 25. So that's 18,000 of us all on 25

Such a stupid move. Why couldn't the new season ticket holders keep their original total and all existing season ticket holders get a one-off bonus of whatever the highest new season ticket holder's total was? That way everyone maintains their relative positions.

So now I have the same loyalty point total as someone who just joined and was 40k-60k on the list.

But whose to say someone lower on the waiting list hasn't been to more games than you over the last 3 seasons? Your placing on the waiting list doesn't reflect how many games you get to. Oh and not all new season tickets holders got 25 points. I upgraded to gold so I have 35!!!! Sorry

 

[punky]

But whose to say someone lower on the waiting list hasn't been to more games than you over the last 3 seasons? Your placing on the waiting list doesn't reflect how many games you get to. Oh and not all new season tickets holders got 25 points. I upgraded to gold so I have 35!!!! Sorry

If they have them fair play to them, I was just playing the numbers.

How did you get a gold ticket? I don't seem to remember it being an option when the window opened?

 

[sjdspurs]

It is ridiculous, in my opinion, that there's no recognition of 'loyalty' being carried-over for the new season ticket holders.

It worked fine with the previous system (where your points would be reset on purchasing a season ticket) as the 'churn' of ST holders was a few hundred, at most, each summer (and a ST with 1 point justifiably has priority over a member with 1,000 points). I knew they wouldn't, but with 18,000 new ST holders all starting at once, there surely should have been some way of acknowledging our past loyalty - especially as it might well cause issues for any semis or finals we get to in the next season or two.

We bought two STs this summer. I was 65th on the list, with 525 points, and my wife was somewhere around 57000th, with 301 points; we upgraded hers to Bronze in March on what I thought was a small off-chance that offers would arrive so low down the list, which turned out to be the case. I'm obviously delighted that we managed to get two, but it doesn't seem justified that (without upgrading to Gold) I should be in exactly the same position as her - never mind someone who could feasibly have bought a Bronze followed by a ST this year, without ever having attended a game.

Our loyalty points means we were both all but guaranteed tickets for semis or finals as members - should it be relevant this season, I can't understand how it's going to be done now - a ballot of all 18,000 newbies to allocate the leftovers?

The frustrating thing is that it would have been so simple to avoid. Either let us keep our points and bump up the renewing ST holders by whatever amount was required to ensure they all stay ahead in the pecking order, as Punky suggested above, or let all new ST holders keep an appropriate percentage of their LPs that would retain their 'ranking' to an extent but keep them below all those who were renewing.

Regardless, there is little to no chance of 'building up the points' in any meaningful way over the next few years as even the most unattractive/longest journey away games are now a completely closed shop.

 

[Phischy]

It is ridiculous, in my opinion, that there's no recognition of 'loyalty' being carried-over for the new season ticket holders.

It worked fine with the previous system (where your points would be reset on purchasing a season ticket) as the 'churn' of ST holders was a few hundred, at most, each summer (and a ST with 1 point justifiably has priority over a member with 1,000 points). I knew they wouldn't, but with 18,000 new ST holders all starting at once, there surely should have been some way of acknowledging our past loyalty - especially as it might well cause issues for any semis or finals we get to in the next season or two.

We bought two STs this summer. I was 65th on the list, with 525 points, and my wife was somewhere around 57000th, with 301 points; we upgraded hers to Bronze in March on what I thought was a small off-chance that offers would arrive so low down the list, which turned out to be the case. I'm obviously delighted that we managed to get two, but it doesn't seem justified that (without upgrading to Gold) I should be in exactly the same position as her - never mind someone who could feasibly have bought a Bronze followed by a ST this year, without ever having attended a game.

Our loyalty points means we were both all but guaranteed tickets for semis or finals as members - should it be relevant this season, I can't understand how it's going to be done now - a ballot of all 18,000 newbies to allocate the leftovers?

The frustrating thing is that it would have been so simple to avoid. Either let us keep our points and bump up the renewing ST holders by whatever amount was required to ensure they all stay ahead in the pecking order, as Punky suggested above, or let all new ST holders keep an appropriate percentage of their LPs that would retain their 'ranking' to an extent but keep them below all those who were renewing.

Regardless, there is little to no chance of 'building up the points' in any meaningful way over the next few years as even the most unattractive/longest journey away games are now a completely closed shop.

The tough thing is, if you cut it another way, if you'd stayed members your LP totals would have continued to tick up with every game you attend... however, the weight of ST holders ahead of you in the queue (even with just their starting total of 25 LPs) would have meant you would have had virtually zero chance of attending a Semi or a Final as your 525 points would have been worthless vs an ST holder with 25 (you'd just have been at the front of the members queue). Furthermore, that would have had no bearing on your argument over whether someone had attended games as that person you postulated who had attended no games and became an ST holder would be ahead of you in the queue in the scenario (compared with being at best on an equal footing with you now).

The club are offering a loyalty point for every home game attended this season. I suspect the idea behind this is that frequent attendees will be ahead of those who don't get to games (I appreciate those who use the ticket exchange also get an LP, but as we've established that's hardly guaranteed to be available) will be ahead in the queue for cup tickets. So yes, they are reducing the period of 'loyalty' down to just one season and like any system it can be manipulated, but the club have at least made it so that those who come along to every game from here on out will edge ahead.

On a personal level, I have been a member for years (having lost LPs I'd accrued when I gave up a previous season ticket 9 years ago). I had a reasonable, but not massive number. But now I am in a position to go to more games I can still never get to away games. This is because those who do go will be awarded anywhere between 1 and 5 LPs for attending. Furthermore, it's all the same people, so those people accumulate a massive total and continue to use that total to gain access to a continuing stream of Loyalty Points. As someone who can't go, it's a ride which is always full and very difficult to get on. So for me, I at least see some hope that in the future I will be on a level playing field with a large number of fans who are just as loyal as I am.

No system is perfect and yes, I do feel that there could have been some way of recognising past loyalty, but even then there would be arguments over whether length of membership or games attended, loyalty points or location (price) of season ticket/seat is a more appropriate measure of 'loyalty' or 'commitment'. Not only that, if it was recognised with a nominal total (to ensure you don't leap ahead of last year's season ticket holders) then with just a couple of home games missed on your part, someone else could already be ahead of you.

I feel like I am becoming an apologist for the club in relation to the ticketing process and in reality it has been deeply flawed, however, for every person who has an argument about how they've been screwed over, there's another who has been stuck on the outside with too few LPs and no way to meaningfully accumulate more, who feels that finally, the years of getting screwed are now over.

 

[Parklanerob]

If they have them fair play to them, I was just playing the numbers.

How did you get a gold ticket? I don't seem to remember it being an option when the window opened?

Hi Matey, the gold upgrade is the cup scheme on your account screen. Pre register a credit/debit card and the club automatically debits for home cup ties.

 

[fingersinc]

The tough thing is, if you cut it another way, if you'd stayed members your LP totals would have continued to tick up with every game you attend... however, the weight of ST holders ahead of you in the queue (even with just their starting total of 25 LPs) would have meant you would have had virtually zero chance of attending a Semi or a Final as your 525 points would have been worthless vs an ST holder with 25 (you'd just have been at the front of the members queue). Furthermore, that would have had no bearing on your argument over whether someone had attended games as that person you postulated who had attended no games and became an ST holder would be ahead of you in the queue in the scenario (compared with being at best on an equal footing with you now).

The club are offering a loyalty point for every home game attended this season. I suspect the idea behind this is that frequent attendees will be ahead of those who don't get to games (I appreciate those who use the ticket exchange also get an LP, but as we've established that's hardly guaranteed to be available) will be ahead in the queue for cup tickets. So yes, they are reducing the period of 'loyalty' down to just one season and like any system it can be manipulated, but the club have at least made it so that those who come along to every game from here on out will edge ahead.

On a personal level, I have been a member for years (having lost LPs I'd accrued when I gave up a previous season ticket 9 years ago). I had a reasonable, but not massive number. But now I am in a position to go to more games I can still never get to away games. This is because those who do go will be awarded anywhere between 1 and 5 LPs for attending. Furthermore, it's all the same people, so those people accumulate a massive total and continue to use that total to gain access to a continuing stream of Loyalty Points. As someone who can't go, it's a ride which is always full and very difficult to get on. So for me, I at least see some hope that in the future I will be on a level playing field with a large number of fans who are just as loyal as I am.

No system is perfect and yes, I do feel that there could have been some way of recognising past loyalty, but even then there would be arguments over whether length of membership or games attended, loyalty points or location of season ticket/seat is a more appropriate measure of 'loyalty' or 'commitment'. Not only that, if it was recognised with a nominal total (to ensure you don't leap ahead of last year's season ticket holders) then with just a couple of home games missed on your part, someone else could already be ahead of you.

I feel like I am becoming an apologist for the club in relation to the ticketing process and in reality it has been deeply flawed, however, for every person who has an argument about how they've been screwed over, there's another who has been stuck on the outside with too few LPs and no way to meaningfully accumulate more, who feels that finally, the years of getting screwed are now over.

I think the whole loyalty point system is messed up. New season ticket holders will never be able to catch up. The only league game to go to general sale last season was Sunderland away on a Tuesday night. The next closest was around 160 points.

The season ticket database is well and truly not up to date. It is supposed to cover only the last four seasons. I am a gold season ticket holder along with 5 other people I go away with. None of them have been to more away games than me over the last four years. Somehow one of them has 300 points more than me. Two of them are father and son who go to exactly the same matches yet one has 280 points and the other 680 points

Given that you get 35 points for renewing that means he has an average of 135 points a season over the last four years for home cup games and league games. He goes to all the home cup games but only about 8 away games a season, so is nowhere near 680 points.

Even more bizarre, the son had about 200 points deducted midway through last season

 

[marion52]

Deleted post

 

[sjdspurs]

Much as I understand your grievance a member always accumulates more LP as you get them for every single game you attend. To bump your points on that basis would be unfair to me as I get 25 loyalty points for 19 league games and I'm sure if you had attended every home league match you would have more than that. I get extra for cup games as you will this season if you go to them.
Demand has increased for away games as now they are £30 more want them and as we are doing well more want them. So even a ST holder of long standing is hard pushed to catch the top 3000. Before we we were doing well and before they were reduced (to £30) members on high loyalty points could get them. Even a couple of seasons ago I remember going to Stoke and it went on general sale. So now members won't collect the amount of LP they may have even 3 seasons ago as away games are nigh on impossible to get unless you are a ST holder in the top 3000 or so.
If you see the latest LP table (below)with 525 points there is less than 500 ST holders with more than that and that's because of the way points are allocated.


http://www.tottenhamhotspur.com/membership/loyalty-points/

Agreed - my point was that there should have been a way to 'rank' the 18,000 new ST holders among themselves - not to put any of them above any existing ST holders - as the points have always been allocated differently. Obviously this is fairly irrelevant until we reach a semi...

 

[marion52]

Agreed - my point was that there should have been a way to 'rank' the 18,000 new ST holders among themselves - not to put any of them above any existing ST holders - as the points have always been allocated differently. Obviously this is fairly irrelevant until we reach a semi...

Yes sorry I just deleted my post because having thought about it though you shouldn't be on a par with long standing ST holders maybe a secondary loyalty point table to use as a tie breaker sort of thing, but maybe only for this 'transition season' because then everyone's had a chance to build on their new total.

 

[Phischy]

I think the whole loyalty point system is messed up. New season ticket holders will never be able to catch up. The only league game to go to general sale last season was Sunderland away on a Tuesday night. The next closest was around 160 points.

The season ticket database is well and truly not up to date. It is supposed to cover only the last four seasons. I am a gold season ticket holder along with 5 other people I go away with. None of them have been to more away games than me over the last four years. Somehow one of them has 300 points more than me. Two of them are father and son who go to exactly the same matches yet one has 280 points and the other 680 points

Given that you get 35 points for renewing that means he has an average of 135 points a season over the last four years for home cup games and league games. He goes to all the home cup games but only about 8 away games a season, so is nowhere near 680 points.

Even more bizarre, the son had about 200 points deducted midway through last season

Well, everything you've described is clearly wrong (Edit: not saying you're wrong, I mean wrong in the sense that it isn't 'ok' for the club to allow that to happen!!!). My assumptions are based on the idea that the scheme be managed in line with the rules the Club set out. Clearly if that's not being done it's not truly working for anyone but those who mistakenly have too many points!

 

[hazzaaa]

am i right in thinking you can buy up to 3 guest tickets for league matches (subject to availability)? tried to get 3 tickets for swansea this afternoon and can only seem to get one guest and one for myself.

 

[sly1]

It was disappointing to see a fair few empty seats in the stand immediately behind the dugout. Those seats are ostensibly some of the best in the stadium and presumably the most expensive. You have to assume that they are corporate seats or belong to sponsors. Its sad to see the best things go to people who don't even care about them.