Season Ticket Renewal Thread (Read first post)

JCRD · Jul 8, 2020

I see this as the club needing the income for transfers...

I dont even know how much theyre refunding me yet...

juste5boys · Jul 8, 2020

SUIYHA said:
The news about purely digital ticketing is big news. Say you have a group of you that go together, if someone can't make the game then it looks like you won't be able to invite a mate to come with you - instead you'll have to put it on the ticket exchange and hope for the best. I know it was always supposed to be the case that you can't re-sell the ticket, but on a practical level I'm sure nobody had any real qualms with people passing on the odd ticket to their mates if the regulars from the group can't go, are they really saying it's not possible?

No clearance of loyalty points or opportunity to earn more this season by buying additional tickets as well - that means it becomes impossible to move "up" the system to get closer towards away games allocations.

And then they're asking for a 20% deposit up front - even though we've got no idea if any football is actually going to take place at the stadium. Madness.

That's all making me highly dubious about renewing TBH

The trust seem to think its unlikely that the exchange or share option will be an option if its reduced capacity

JCRD · Jul 8, 2020

SUIYHA said:
The news about purely digital ticketing is big news. Say you have a group of you that go together, if someone can't make the game then it looks like you won't be able to invite a mate to come with you - instead you'll have to put it on the ticket exchange and hope for the best. I know it was always supposed to be the case that you can't re-sell the ticket, but on a practical level I'm sure nobody had any real qualms with people passing on the odd ticket to their mates if the regulars from the group can't go, are they really saying it's not possible?

No clearance of loyalty points or opportunity to earn more this season by buying additional tickets as well - that means it becomes impossible to move "up" the system to get closer towards away games allocations.

And then they're asking for a 20% deposit up front - even though we've got no idea if any football is actually going to take place at the stadium. Madness.

That's all making me highly dubious about renewing TBH

Not that I have done it but if the ticket is on the Spurs app, as it has been previously, you can just get the person you want to pass the ticket to to download the app and use your login details and hey presto the ticket appears on the app on their phone

I am in no way insinuating that I have done this

dagraham · Jul 8, 2020

marion52 said:
The deposit makes sense as they need to know, and also for people who want to move seats. Imo though they should only ask for any more money on a game by game basis. For example it says by optional ballot, I certainly won’t be rushing to attend so will not be applying for the ballot at the beginning so don’t see why I should pay more than the deposit?

Yeah there should be a years sabbatical imo. Not for free, it’s reasonable to ask for a deposit ( maybe even higher than 20%) that can be held over for another years time if circumstances mean you think it isn’t safe to attend.

I mean who knows how this is going to play out over the next 6 months or so?

davidmatzdorf · Jul 8, 2020

JCRD said:
I see this as the club needing the income for transfers...

I dont even know how much theyre refunding me yet...

Ticket deposits are "cash flow", not "income". Cash flow has no bearing on transfers. Short-term ticket receipts also have no bearing on transfers, even in normal times. Transfer fees are not paid for using cash receipts from fans.

Saoirse · Jul 8, 2020

JR1994 said:
Agreed it’s a joke. Absolutely no idea if fans will even be allowed back in the stadium this season!!

Also the ballot system for reduced capacity should be done on loyalty points I think

Depends on what the capacity and the demand it. I don't think it'd be fair to have a system where some ST holders can go to every game but others can't go at all. I'd do the same thing which was put in place for members in the last season at WHL: loyalty points for Cat A games, ballot for the others.

JCRD · Jul 8, 2020

davidmatzdorf said:
Ticket deposits are "cash flow", not "income". Cash flow has no bearing on transfers. Short-term ticket receipts also have no bearing on transfers, even in normal times. Transfer fees are not paid for using cash receipts from fans.

Sorry, youre right, not sure what I was thinking... I didnt appreciate that we were beign asked for deposits....

amity498 · Jul 8, 2020

The problem is not the actual deposit amount, but the wording of none refundable. At this point the smart arses in charge have not given the green light to open events like this.

It should be yes pay deposit, but if the government advise that no one can attend. The money is to be returned to you at the end of the season or part way. For me I've got to give the ticket office over £300 back to be then be told look at the small print of NRD.

This has rubbed me up the wrong way and i'm sure others feel the same.

southlondonyiddo · Jul 8, 2020

dagraham said:
Yeah there should be a years sabbatical imo. Not for free, it’s reasonable to ask for a deposit ( maybe even higher than 20%) that can be held over for another years time if circumstances mean you think it isn’t safe to attend.

I mean who knows how this is going to play out over the next 6 months or so?

We hoped there would be a similar situation when we were asked to traipse to Wembley but alas the club couldn’t give a shit

Basically give us your money again or fuck off...

dagraham · Jul 8, 2020

southlondonyiddo said:
We hoped there would be a similar situation when we were asked to traipse to Wembley but alas the club couldn’t give a shit

Basically give us your money again or fuck off...

Sadly, you’re right. At least the Wembley situation was merely a case of inconvenience. This is an altogether different matter, but hey the last line of your post sums it up really.

Trotter · Jul 8, 2020

Deposit - no issue with that to secure seat for next year, if fans are allowed in.

Non-refundable, when they do not know, and we don't know if they will be able to deliver the product we are paying for, have major problem with that.

Trotter · Jul 8, 2020

Actually trust have said that if next season happens without fans then the deposit would go against your 2021/22 ticket, that certainly didn't come across in the mail the club sent out.

spursfan77 · Jul 8, 2020

SUIYHA said:
The news about purely digital ticketing is big news. Say you have a group of you that go together, if someone can't make the game then it looks like you won't be able to invite a mate to come with you - instead you'll have to put it on the ticket exchange and hope for the best. I know it was always supposed to be the case that you can't re-sell the ticket, but on a practical level I'm sure nobody had any real qualms with people passing on the odd ticket to their mates if the regulars from the group can't go, are they really saying it's not possible?

No clearance of loyalty points or opportunity to earn more this season by buying additional tickets as well - that means it becomes impossible to move "up" the system to get closer towards away games allocations.

And then they're asking for a 20% deposit up front - even though we've got no idea if any football is actually going to take place at the stadium. Madness.

That's all making me highly dubious about renewing TBH

You just add that person who wants to go, to your network and assign the ticket to them.They don’t have to be a member. (Although who knows of that will be the same when we are allowed back in.)

dagraham · Jul 8, 2020

MK Yid said:
Actually trust have said that if next season happens without fans then the deposit would go against your 2021/22 ticket, that certainly didn't come across in the mail the club sent out.

And what if it goes ahead with fans ( a bit like the pubs opening) but a lot of people think it’s completely irresponsible and don’t want to be anywhere near it?

It’s if and when we are asked to pay the balance that I mostly have an issue with.

spursfan77 · Jul 8, 2020

dagraham said:
And what if it goes ahead with fans ( a bit like the pubs opening) but a lot of people think it’s completely irresponsible and don’t want to be anywhere near it?

It’s if and when we are asked to pay the balance that I mostly have an issue with.

It’s getting there from south London that’s my problem. I don’t want to use public transport. 15 mile cycle is too far for me too

dagraham · Jul 8, 2020

spursfan77 said:
It’s getting there from south London that’s my problem. I don’t want to use public transport. 15 mile cycle is too far for me too

Doesn’t affect me personally as we drive, but yeah that’s another big issue. Especially as they have made such a big deal about it fans using public transport to get there.

BringBack_leGin · Jul 8, 2020

I don’t mind paying the deposit but I really hope they don’t expect the balance paid without knowledge of when any amount of fans can be let back in. The remainder should be paid on a ‘per game’ basis, ergo you’re only charged the price of each match if your seat is available to you (regardless of whether you go or not).

spursfan77 · Jul 8, 2020

dagraham said:
Doesn’t affect me personally as we drive, but yeah that’s another big issue. Especially as they have made such a big deal about it fans using public transport to get there.

Where do you park? I would drive but would then have to pay for congestion charge and parking. I might as well risk an Uber!

Lifelong · Jul 8, 2020

Also I always go to the games with my son, what happens if he gets to go and I don’t...the whole point of the season ticket was going together and sitting next to each other...

dagraham · Jul 8, 2020

Lifelong said:
Also I always go to the games with my son, what happens if he gets to go and I don’t...the whole point of the season ticket was going together and sitting next to each other...

Similar situation as I go with my Dad. Also, my Dad is in a higher risk category than me as far as Covid-19 is concerned.

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