- Oct 24, 2005
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To summarise, each club in the Championship and Premier League have been rated, from 0-5, in seven different categories focusing on their customer care. The categories are:
Anyways, Arsenal came a distant second with 23 out of 35 in the Premier League chart. Everton finished bottom with a score of 0 (ZERO) and Man Utd, second to bottom, recieved 8 points.
Here's the full article: http://news.bbc.co.uk/sport1/hi/football/9424828.stm
- Accessibility
- Timeliness
- Quality
- Clarity of complaints procedure
- Appeals process
- Contact details
- Independent Football Ombudsman (IFO) (they deal with disputes between supporters and clubs on issues such as ticket prices, complaints about merchandise and kick-off time)
Anyways, Arsenal came a distant second with 23 out of 35 in the Premier League chart. Everton finished bottom with a score of 0 (ZERO) and Man Utd, second to bottom, recieved 8 points.
Here's the full article: http://news.bbc.co.uk/sport1/hi/football/9424828.stm