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Very stupid question regarding Bronze membership renewals

bubble07

Well-Known Member
Dec 27, 2004
23,203
30,391
Deadline for renewal is 24th of June. However when I went to renew a message popped up saying -

Please be aware that if you purchased last season’s membership by Direct Debit this season’s membership will be renewed automatically and therefore you do not need to re-apply.

How do you know whether you paid by direct debit last year?

Under My Memberships it has One Hotspur Bronze Adult Renew then says valid until 31/05/2012. Does that mean I did pay by direct debit and I am a member for the 11/12 season?

Thanks in advance
 

Hoddle_Ledge

Well-Known Member
Sep 20, 2005
9,999
5,494
Under My Memberships it has One Hotspur Bronze Adult Renew then says valid until 31/05/2012. Does that mean I did pay by direct debit and I am a member for the 11/12 season?

Yes you've paid by direct debit. Mine says:

Payment Type Valid until
Direct Debit Discount 31/05/2012
 

bubble07

Well-Known Member
Dec 27, 2004
23,203
30,391
cheers so did we pay double last year or will they take out this years membership soon?
 

PT

North Stand behind Pat's goal.
Admin
May 21, 2004
25,468
2,408
I phoned the renewal line to get confirmation on whether we had set up a DD last season and got told by three different people on three different days "No" "Yes" "No".

Hope this helps.
 

bubble07

Well-Known Member
Dec 27, 2004
23,203
30,391
I phoned the renewal line to get confirmation on whether we had set up a DD last season and got told by three different people on three different days "No" "Yes" "No".

Hope this helps.

That's cleared that one up then :grin:

But I'm assuming if yours says expires May 2012 then its paid for and you did set up a DD
 

Monkey Bastard Hands

Large Member
Jul 18, 2010
1,411
1,121
You will have received an email from the ticket office if you've paid by direct debit. I got one a couple of weeks ago confirming I didn't have to do anything and that the payment would automatically come out of my account.
 

PT

North Stand behind Pat's goal.
Admin
May 21, 2004
25,468
2,408
That's cleared that one up then :grin:

But I'm assuming if yours says expires May 2012 then its paid for and you did set up a DD
Yep. The final "No" did it for me and I promptly saved £6 by setting up a DD there and then.

Further news on the ST front. I'm No 697 on the waiting list and the first guy I spoke to suggested I may be in line for an offer of a ST for me and the missus who is no 694.
 

bubble07

Well-Known Member
Dec 27, 2004
23,203
30,391
You will have received an email from the ticket office if you've paid by direct debit. I got one a couple of weeks ago confirming I didn't have to do anything and that the payment would automatically come out of my account.

Nice one. Yep just checked and I got the following email

As a Member who renews by Direct Debit we're pleased to tell you that your One Hotspur membership will automatically be renewed for the 2011/2012 Season. To say thank you we've sent you an exclusive CD-ROM which includes the best goals from our time in the Barclays Premier League and a load of Spurs Extras and offers from our partners!
Please make sure you keep your One Hotspur Membership Card for next Season as this will become your 2011/2012 membership and Stadium Access Card.
Payment for your membership will be taken out of your nominated bank account in June via Direct Debit.


Thank you for your continued support.


Tottenham Hotspur
 

Monkey Bastard Hands

Large Member
Jul 18, 2010
1,411
1,121
Nice one. Yep just checked and I got the following email

As a Member who renews by Direct Debit we're pleased to tell you that your One Hotspur membership will automatically be renewed for the 2011/2012 Season. To say thank you we've sent you an exclusive CD-ROM which includes the best goals from our time in the Barclays Premier League and a load of Spurs Extras and offers from our partners!
Please make sure you keep your One Hotspur Membership Card for next Season as this will become your 2011/2012 membership and Stadium Access Card.
Payment for your membership will be taken out of your nominated bank account in June via Direct Debit.


Thank you for your continued support.


Tottenham Hotspur


Hurrah! :dance:
 
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