When are Tottenham going to sort out the stupid electronic ticket situation?

[bigturnip]

After missing the first half an hour of the West Ham game and 20 minutes and 2 goals today because of these stupid electronic tickets that don't work I am getting fed up of the excuses the club keep making. These problems have been going on all season and it's about time the club sorted it out, we should have paper tickets back until all the niggles have been ironed out of the system.

 

[nicdic]

What time are you trying to get into the ground?

 

[jonathanhotspur]

And while we're at it, what is the deal with that bloody website? Been saying ERROR for the last 3 days now.

 

[Spurs_Bear]

What time are you trying to get into the ground?

Sounds like about 18 minutes after kick off :lol:

 

[seany]

I haven't had problem with it i find it easier than have a bulky book sticking in pocket along with my phone.

 

[bigturnip]

What time are you trying to get into the ground?

about 5-10 minutes before kick-off on both occasions, never had a problem before the West Ham game.

They can't sort it out at the turnstile, you have to go round to the ticket office and queue up with all the other people having problems.

It clearly doesn't work and we shouldn't be forced to use it until it's sorted out, we should have the option of paper tickets until it actually works.

 

[nicdic]

To be honest I'm just inclined to think it's your own fault for leaving it so late to get in.

If you cared less about chucking beers down your throat and more about watching the game maybe you wouldn't miss any... :wink:

 

[bigturnip]

To be honest I'm just inclined to think it's your own fault for leaving it so late to get in.

If you cared less about chucking beers down your throat and more about watching the game maybe you wouldn't miss any... :wink:

Probably about 75% of people enter the ground in the 10 minutes before kick-off, but I think that's kind of missing the point, when you buy a ticket to a football match you expect to be able to watch the football match.

Whether I try to enter the ground 1 hour or 1 minute before kick-off if I have a valid ticket I expect it to work, I don't really see how you can say it's my fault, I've never been refused entry with a valid ticket in the 18 years I've been going to WHL before this season.

 

[DJS]

I fully agree with Nic's post above.

I worked on the Spurs turnstiles for three or four seasons and every game the turnstiles would open around 1.30pm for a 3pm kick-off and it was guranteed that the majority would show up from 2.30pm onwards as they were all at the pub pissing it up.

Some of them were right abusive ****s too, which used to really piss me off cos if they didn't ALL leave it until the last minute there would be such long queue... :evil:

Leave the pub ealirer and get to WHL earlier (and go pub again after the game). Simples. You get no sympathy from this ex-turnstile operator. ;-)

 

[bigturnip]

I fully agree with Nic's post above.

I worked on the Spurs turnstiles for three or four seasons and every game the turnstiles would open around 1.30pm for a 3pm kick-off and it was guranteed that the majority would show up from 2.30pm onwards as they were all at the pub pissing it up.

Some of them were right abusive ****s too, which used to really piss me off cos if they didn't ALL leave it until the last minute there would be such long queue... :evil:

Leave the pub ealirer and get to WHL earlier (and go pub again after the game). Simples. You get no sympathy from this ex-turnstile operator. ;-)

Not sure why everyone keeps mentioning the pub, I wasn't in the pub, and I certainly wasn't abusive to anyone. I don't really understand the sentiment that it's my fault that Tottenham's ticket system doesn't work, it's worked for every single game I've been to in the last 18 years up to the West Ham game a few weeks ago.

 

[jonathanhotspur]

Please help me.

 

[bigturnip]

Please help me.

The ticket website?

 

[jonathanhotspur]

The ticket website?

Yes, it's doing my nut in. I'm on the look-out for an Arsenal ticket for a mate.

 

[Batspur]

about 5-10 minutes before kick-off on both occasions, never had a problem before the West Ham game.

They can't sort it out at the turnstile, you have to go round to the ticket office and queue up with all the other people having problems.

It clearly doesn't work and we shouldn't be forced to use it until it's sorted out, we should have the option of paper tickets until it actually works.

Oh Turnip. Why is it always you.

 

[kishman]

Yes, it's doing my nut in. I'm on the look-out for an Arsenal ticket for a mate.

I've just realised I might be able to attend the game so have been on the look out on ticket-exchange to see if any tickets come on sale, haven't had any problems. When do you see the error?

 

[jonathanhotspur]

Leave it out, Batspur. He's got a cool name.

 

[jonathanhotspur]

I've just realised I might be able to attend the game so have been on the look out on ticket-exchange to see if any tickets come on sale, haven't had any problems. When do you see the error?

Every time I click on Buy Tickets, it says

Error

An unknown error has occurred. Please press continue to return to the ticket hub.

This has been going on for days. My mate (an incredibly annoying expat) would have to travel from Massachussetts for this so I need to be on the ball.

 

[chrissivad]

Every time I click on Buy Tickets, it says

Error

An unknown error has occurred. Please press continue to return to the ticket hub.

This has been going on for days. My mate (an incredibly annoying expat) would have to travel from Massachussetts for this so I need to be on the ball.

have you tried in a different browser?

 

[jonathanhotspur]

have you tried in a different browser?

No. I tried on my iPhone and it was the same shite. What do you think of that?

 

[kishman]

Every time I click on Buy Tickets, it says

Error

An unknown error has occurred. Please press continue to return to the ticket hub.

This has been going on for days. My mate (an incredibly annoying expat) would have to travel from Massachussetts for this so I need to be on the ball.

Hmm, that's weird. Maybe try a different browser? What have you been using?